[vc_row css=”.vc_custom_1496940694752{margin-bottom: 20px !important;}”][vc_column css=”.vc_custom_1484657273903{padding-top: 0px !important;}”][woodmart_title align=”left” style=”underlined” color=”primary” size=”medium” title=”Shopping Information” css=”.vc_custom_1651048835682{margin-bottom: 15px !important;}” woodmart_css_id=”6269018030018″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MjY5MDE4MDMwMDE4Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1629893241850{margin-bottom: 50px !important;}” wd_z_index=”no” woodmart_css_id=”6126327347fb2″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTI2MzI3MzQ3ZmIyIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjMwIn19fQ==” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column width=”1/2″ css=”.vc_custom_1484657119633{padding-top: 0px !important;}”][woodmart_text_block woodmart_css_id=”655e58ecdc9f1″ parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNThlY2RjOWYxIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

How long does the product receiving process take?

The product will undergo checks and be accepted within 1 business day.[/woodmart_text_block][woodmart_text_block woodmart_css_id=”655e590c2d531″ parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTkwYzJkNTMxIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

How long does it take for our orders to be delivered to the shipping company?

All requests are fulfilled and shipped within 1 business day (except during peak seasons).[/woodmart_text_block][woodmart_text_block woodmart_css_id=”655e591e175db” parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTkxZTE3NWRiIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

Is there a minimum order quantity?

Yes, there is. Please consult our customer representatives for details.[/woodmart_text_block][woodmart_text_block woodmart_css_id=”655e59333ab2b” parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTkzMzNhYjJiIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

Do you provide both short-term and long-term storage services?

Yes, we do. Please schedule a meeting with our customer representatives for more details.[/woodmart_text_block][woodmart_text_block woodmart_css_id=”655e594a8e7f3″ parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTk0YThlN2YzIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

How often is the billing done?

We operate on a credit system or immediate payment for packages. No credit terms are offered.[/woodmart_text_block][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1484657123074{padding-top: 0px !important;}”][woodmart_text_block woodmart_css_id=”655e59636cccd” parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTk2MzZjY2NkIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

Do you offer pallet or master box-based storage and direct shipping services?

Yes, we provide various logistics services to meet your needs.[/woodmart_text_block][woodmart_text_block woodmart_css_id=”655e597a6a29a” parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTk3YTZhMjlhIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

How can I contact customer service?

You can schedule a meeting using the provided links, chat with us via live chat, or send us an email.[/woodmart_text_block][woodmart_text_block woodmart_css_id=”655e5991d2ed8″ parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTk5MWQyZWQ4Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

Do you integrate with online marketplaces?

Yes, we can integrate with hundreds of platforms.[/woodmart_text_block][woodmart_text_block woodmart_css_id=”655e59a5bdfa5″ parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTlhNWJkZmE1Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

Can you accommodate container-based storage?

Yes, whether it’s a single product or a full container, we can handle your storage needs.[/woodmart_text_block][woodmart_text_block woodmart_css_id=”655e59bb625f8″ parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTVlNTliYjYyNWY4Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]

Do we need to schedule an appointment before container or truck shipments?

Yes, for high-volume shipments, our team needs to be informed in advance.[/woodmart_text_block][/vc_column][/vc_row]